For many people, the importance of good impression has often been stressed at the different stages of their lives. The statement “First impression lasts” has been said and heard, from the time one is still very young and about to attend his or her first children’s party to adulthood, when one is for a job interview, attending another party, or meeting someone for the first time. Many failures and successes depend on that split second when the first impression is formed and usually, there is no second chance to rectify a bad impression.

What gives the other person or the public the kind of first impression about anyone or anything? Usually, it is whatever immediately catches the senses. So, it could be the first taste, smell, texture, appearance or sound.

First impression is so important that it is not surprising to know that some people invest time, effort and money just to learn how to make a good impression in their personal and /or business endeavours.

In a business, it is the office reception area that gives a first impression about the company. The reception area is the first part of an office that visitors see, that investing in good reception furniture is a good business decision.

A good set of reception furniture would cost more than a mediocre one, but the investment is worth it if one considers the following:

• Cheap and ugly reception furniture may turn off discriminating clients and they my ask themselves, “Am I in the right place?” Business owners /managers should bear in mind that the choosy and discriminating clients are those who can afford to pay.

• Cheap furniture are usually not well designed for comfort. The users feel tired before the working day ends. Poor design also result to inefficiency because it is more likely that the equipment at the reception desk are not located within easy reach of the receptionist.


• Good reception furniture gives an impression that the business owner/manager has the financial means to support their good taste. Another impression would be that the business is doing well financially.

• Suppliers and service providers would want to do business with a business which has the capability to pay their goods and services. A good set of reception furniture would help give the business a positive image financially.

• Working with a good set of reception furniture would give the receptionist a sense of pride and consequently, would do her job well. The other employees would also be proud that they part of an impressive company.